Roto-Rooter Plumbing & Drain Services at 1353 Lear Industrial Parkway, Avon, Ohio.

STAY AWAY: I called them to find out why my unfinished basement smells bad and also to determine if there is any clogs in the main... They came in , put a camera in main and that was supposed to "run from basement to all the way to the sewer line." per the technician. After 30 mins, I was told we are actually connected to septic. That cost me $250. The technician spent almost 2 hours to find where my septic was. They offered another camera check service for other restroom, dye testing, another $220. They called their so-called supervisor. Of course, this is a show. They spend the entire day at your home, look busy, call supervisors, give you impression they are there for you. Keep charging right and left. The whole 6-hour long $500 work was pointless and for no reason. A dye testing for $220!!!!! At the end of the day, they put a cover on my drain for $50 without even asking me. Since I was not at home, they took advantage of my wife not knowing what I was not informed about. Today, I called them about the outcome, after 2 days not hearing back about a solution. They won't call you because they got their daily need of $550!!!! Now they are asking for $2800 to dig. REALLY? That is the cost for replacing a septic and remember, this is still diagnosis.